This project is generally split into two sessions, the installation/commissioning/testing of the system and then the training of the operator in basic operation. A normal working day will usually occupy this process.
The session begins with first checking the clients calibration and computer hardware and then installing the software on the customers system. If it is a stand alone system this could be a matter of an hour or two depending on the complexity of the system requirements. For networked systems then the quantity of client stations will dictate the installation duration.
If the system is to be network based then the availability of a responsible IT person is desirable, as some networks may have to be 're-booted' during the installation process.
Checking the operation of connected calibrators and then basic customisation of the software follows. This includes inputting the customer identity into the system, assigning user names & passwords and inventory and traceability information of the calibrators to allow procedure operation to commence. Also any Bonus Utility modules are installed.
The remaining time available is used to show how the various modules of the software interact, how calibrations are performed and how reports are accessed for modification. As self-help is always important with any system, pointers are continually made to where information is available on screen, in the manuals or on web sites, including the utility modules as installed.
This (usually) one day session is frequently followed by one or more days of the Met/Cal Procedure Writing course. This goes into greater depth in the principles of procedure writing, the types of Function Select Codes available, how they are used plus other details to allow the operator to be more self sufficient as required.
Details of the Met/Cal Procedure Writing Course are available on a separate page.
As with any system installation, discussions with the client will resolve whether any additional hardware is required and what training is desired to meet their end requirements.